Looking for Answers To Only Rochester Tickets Frequently Asked Questions?
If you wonder about Only Rochester Tickets or how we sell, it is probably in this Frequently Asked Questions. If you have other problems not shown on this page, just call our customer service . Phone 585-676-6394 or fill out our support form.
If someone purchases a seat from a primary ticket office -- also called the primary ticket seller -- the buyer has the right to transfer that ticket to any other person. Dealers in the secondary ticket market may be licensed ticket sellers, ticket firms, box office promoters, and people like you. Only Rochester Tickets gets its tickets from a popular ticket marketplace, and restricts results for Rochester and neighboring areas so you will easily see the perfect tickets in your area.
The price per demand model runs the secondary marketplace you could find that ticket prices differ as time goes by. It’s not surprising to find tickets fall less than primary costs. You may also see hard-to-find tickets for sold out shows that could cost more money than the box office purchase price. The key to the secondary ticket market is to look back over time to see who’s coming to Rochester.
Depending on the individual sale, you may collect your tickets in some different methods:
E-mail: A ticket code will be emailed to you before the start time, and you should print your actual ticket. These e-tickets might need to be through My Ticket Tracker.
FedEx: The ticket seller will mail the tickets with Federal Express. Packages are guaranteed to arrive before showtime, and you’ll be sent a FedEx tracking id once the tickets goes out.
Will Call: Tickets will be waiting for you at the event’s will call or main area.
Outside Pick-up: Tickets should be picked up at a 3rd party locale (no more than 30 minutes away from the event).
Paperless: The ticket seller will connect with your party at the event and go with you to the will call area.
Flash: The ticket seller will ship you a gift card that you will need to use at the event front gate. It will have the initial sale info and will give a viable receipt.
You can choose an alternate shipping address -- including P.O. boxes -- for most ticket orders placed through Only Rochester Tickets. However, on sales past $750, the ticket seller can refuse to ship to a separate address other than the billing address. Furthermore, sellers may want a signed authorization from the customer if they need verification that the different shipping address is valid.
Instant tickets generally show as available to download and print once you finish your order. Please account for processing time, which could take as much as one business day. You will receive a confirmation email showing you how to use your instant tickets.
To ensure you have an amazing time in Rochester, your tickets come with a 100% Money Back Guarantee in the event that:
The seller never fulfills your order
You receive your tickets after the event begins
Your tickets were found to be unacceptable by the venue. (Demonstrable evidence must be given by the venue in a written letter.)
The event was canceled with no rescheduled date. (Shipping fees not included in the refund.)
Usually, tickets on Only Rochester Tickets are first-come, first-served. If another customer submits their order before you, your order will close during purchase. Unfortunately, you will need to go back to that event and try ordering a different seat.
Most sellers own many groups of tickets and can satisfy parties more successfully if they leave off the seat numbers on the listings. Of course, you'll get general rows and sections to pick from. Your tickets will be next to each other, unless specified in the listing.
Because this is a resale site, the ticket will have the first purchaser's name rather than yours. However, you will still be let into the event, as it's the bar code that's vital for entry.
To prevent ticketing scams, the majority of tickets are unique items. Therefore, if your tickets get stolen, lost, or ruined you can contact the seller to inquire if they are able to replace lost tickets. However, all sales are final.
In the case that an event is permanently called off, you qualify for a complete refund (shipping not refundable). If the event has been postponed and set for another time, your tickets will move to the new day.